{"id":1162,"date":"2024-09-05T14:07:00","date_gmt":"2024-09-05T14:07:00","guid":{"rendered":"https:\/\/www.muscle-madness.co.uk\/store\/?page_id=1162"},"modified":"2024-12-05T14:31:01","modified_gmt":"2024-12-05T14:31:01","slug":"terms-conditions","status":"publish","type":"page","link":"https:\/\/www.muscle-madness.co.uk\/store\/terms-conditions\/","title":{"rendered":"Terms &#038; Conditions"},"content":{"rendered":"<div id=\"pl-1162\"  class=\"panel-layout\" ><div id=\"pg-1162-0\"  class=\"panel-grid panel-no-style\" ><div id=\"pgc-1162-0-0\"  class=\"panel-grid-cell\" ><div id=\"panel-1162-0-0-0\" class=\"so-panel widget widget_sow-editor panel-first-child panel-last-child\" data-index=\"0\" ><div class=\"panel-widget-style panel-widget-style-for-1162-0-0-0\" ><div\n\t\t\t\n\t\t\tclass=\"so-widget-sow-editor so-widget-sow-editor-base\"\n\t\t\t\n\t\t>\n<div class=\"siteorigin-widget-tinymce textwidget\">\n\t<p style=\"text-align: center;\">PLEASE READ ABOUT ALL PRODUCTS BEFORE PURCHASING \u2013 ONLY PURCHASE AND USE THE PRODUCTS ON THIS WEBSITE IF YOU ARE AGED 18 YEARS AND OVER.<\/p>\n<p style=\"text-align: center;\">Our products are not intended to diagnose, treat, cure or prevent any disease or afflictions.<\/p>\n<p style=\"text-align: center;\">All supplements are used at own risk. If you are pregnant, have a heart or medical conditions, please make us <a href=\"https:\/\/www.muscle-madness.co.uk\/store\/contact-us\/\">aware and we can offer some advice<\/a> on products.<\/p>\n<hr \/>\n<h2 style=\"text-align: center;\">Payments<\/h2>\n<p style=\"text-align: center;\">Payments can be paid via PayPal or credit, debit cards, and BACS.<\/p>\n<hr \/>\n<h2 style=\"text-align: center;\">Shipping \/ Delivery<\/h2>\n<p style=\"text-align: center;\">All products are sent via <strong><em>Yodel<\/em><\/strong> at flat rate of \u00a34.00.<\/p>\n<p style=\"text-align: center;\">Free delivery for purchases over \u00a360.00.<\/p>\n<p style=\"text-align: center;\">Purchases over \u00a3100 are sent via<em><strong> Royal Mail<\/strong><\/em>.<\/p>\n<p style=\"text-align: center;\">For next day delivery please <a href=\"https:\/\/www.muscle-madness.co.uk\/store\/contact-us\/\">contact us<\/a> \u2013 if possible \u2013 we can arrange the next day send.<\/p>\n<hr \/>\n<h2 style=\"text-align: center;\">Refund and Returns Policy<\/h2>\n<h4 style=\"text-align: center;\">Changed your mind?<\/h4>\n<p style=\"text-align: center;\">Don\u2019t worry, you can return items by post.<\/p>\n<p style=\"text-align: center;\">Please make sure to return the product within 14 days from the day of purchase.<\/p>\n<p style=\"text-align: center;\">Due to hygiene reasons, we cannot accept returns, or provide a refund, for opened items unless the product is faulty.<\/p>\n<p style=\"text-align: center;\">The refund will be issued on the method of payment you used.<\/p>\n<p style=\"text-align: center;\">If goods are Sale items we will only offer an exchange.<\/p>\n<hr \/>\n<h3 style=\"text-align: center;\">Online returns<\/h3>\n<p style=\"text-align: center;\">For online orders, we offer refunds within 14 days of you receiving the items. Unwanted items must be returned with the original packaging, unopened and unused.<\/p>\n<p style=\"text-align: center;\">Returns will be sent by your chosen currier in A Few Easy Steps:<\/p>\n<p style=\"text-align: center;\">\u2022 Repack items<br \/>\n\u2022 Print label<br \/>\n\u2022 Drop parcel to your local post office or currier<br \/>\n\u2022 Track your parcel<br \/>\n\u2022 Receive your refund<\/p>\n<p style=\"text-align: center;\">Refunds will be processed within 14 days of us receiving the items.<\/p>\n<p style=\"text-align: center;\">The parcel should contain the items you want to return, in their original condition, as well as your original delivery note with the returns section fully completed.<\/p>\n<p style=\"text-align: center;\">Unfortunately we don\u2019t offer free postal returns \u2013 you\u2019ll have to pay for the postage unless you\u2019re returning faulty or damaged items.<\/p>\n<p style=\"text-align: center;\">Once we've received your parcel back at our warehouse, please allow 14 days for your refund to arrive. We'll get in touch when your refund has been processed.<\/p>\n<p style=\"text-align: center;\">We will also refund your delivery charge if you\u2019re an EU customer cancelling under the <em>Consumer Contracts<\/em> (Information, Cancellation and Additional Charges) Regulations 2013 \u2013 please see below for more details.<\/p>\n<p style=\"text-align: center;\">The parcel should contain the item(s) you purchased that you wish to return in their original condition and your original delivery note with the returns section fully completed, clearly stating which item(s) you are returning and the reasons why you are returning the goods.<\/p>\n<p style=\"text-align: center;\">We will accept no responsibility for items that are lost or damaged in the post.<\/p>\n<p style=\"text-align: center;\">A refund will be issued in the method the payment was made. This is in line with your consumer right of return and refund.<\/p>\n<p style=\"text-align: center;\">If you need advice on returning by post, our <a href=\"https:\/\/www.muscle-madness.co.uk\/store\/contact-us\/\">customer services<\/a> team will be happy to help.<\/p>\n<\/div>\n<\/div><\/div><\/div><\/div><\/div><div id=\"pg-1162-1\"  class=\"panel-grid panel-has-style\" ><div class=\"panel-widget-style panel-row-style panel-row-style-for-1162-1\" ><div id=\"pgc-1162-1-0\"  class=\"panel-grid-cell\" ><div id=\"panel-1162-1-0-0\" class=\"so-panel widget widget_virtue_imgmenu_widget virtue_imgmenu_widget panel-first-child panel-last-child\" data-index=\"1\" ><div class=\"kt-pb-animation kt-pb-slideInDown kt-pb-duration-900 kt-pb-delay-0 panel-widget-style panel-widget-style-for-1162-1-0-0\" ><div class=\" kadence_img_menu_widget kt_image_menu_widget-1-0-0 kad-animation image-menu-image-size\" data-animation=\"fade-in\" data-delay=\"150\"><a href=\"https:\/\/www.muscle-madness.co.uk\/store\/product-category\/new-arrivals\/\" id=\"image-menu-id-widget-1-0-0\" class=\"homepromolink\" target=\"_self\" style=\"max-width:530px\"><div class=\"image_menu_hover_class\"><\/div><div class=\"kt-intrinsic-container\" style=\"max-width:530px\"><div class=\"kt-intrinsic\" style=\"padding-bottom:50%;\"><img loading=\"lazy\" decoding=\"async\" src=\"https:\/\/www.muscle-madness.co.uk\/store\/wp-content\/uploads\/2024\/08\/NEW-ARRIVALS.jpg\"    alt=\"NEW ARRIVALS - BODYBUILDER SUPPLEMENTS\" width=\"530\" height=\"265\" class=\"\"><\/div><\/div><div class=\"image_menu_content\"><div class=\"image_menu_message\"><h5>Shop Now<\/h5><\/div><\/div><\/a><\/div><\/div><\/div><\/div><div id=\"pgc-1162-1-1\"  class=\"panel-grid-cell\" ><div id=\"panel-1162-1-1-0\" class=\"so-panel widget widget_virtue_imgmenu_widget virtue_imgmenu_widget panel-first-child panel-last-child\" data-index=\"2\" ><div class=\"kt-pb-animation kt-pb-slideInDown kt-pb-duration-300 kt-pb-delay-300 panel-widget-style panel-widget-style-for-1162-1-1-0\" ><div class=\" kadence_img_menu_widget kt_image_menu_widget-1-1-0 kad-animation image-menu-image-size\" data-animation=\"fade-in\" data-delay=\"150\"><a href=\"https:\/\/www.muscle-madness.co.uk\/store\/product-category\/sale\/\" id=\"image-menu-id-widget-1-1-0\" class=\"homepromolink\" target=\"_self\" style=\"max-width:530px\"><div class=\"image_menu_hover_class\"><\/div><div class=\"kt-intrinsic-container\" style=\"max-width:530px\"><div class=\"kt-intrinsic\" style=\"padding-bottom:50%;\"><img loading=\"lazy\" decoding=\"async\" src=\"https:\/\/www.muscle-madness.co.uk\/store\/wp-content\/uploads\/2024\/08\/SALE-SUPPLEMENTS.jpg\"    alt=\"SALE QUALITY BODYBUILDER SUPPLEMENTS\" width=\"530\" height=\"265\" class=\"\"><\/div><\/div><div class=\"image_menu_content\"><div class=\"image_menu_message\"><h5>Shop Now<\/h5><\/div><\/div><\/a><\/div><\/div><\/div><\/div><div id=\"pgc-1162-1-2\"  class=\"panel-grid-cell\" ><div id=\"panel-1162-1-2-0\" class=\"so-panel widget widget_virtue_imgmenu_widget virtue_imgmenu_widget panel-first-child panel-last-child\" data-index=\"3\" ><div class=\"kt-pb-animation kt-pb-slideInDown kt-pb-duration-600 kt-pb-delay-600 panel-widget-style panel-widget-style-for-1162-1-2-0\" ><div class=\" kadence_img_menu_widget kt_image_menu_widget-1-2-0 kad-animation image-menu-image-size\" data-animation=\"fade-in\" data-delay=\"150\"><a href=\"https:\/\/www.muscle-madness.co.uk\/store\/product-category\/supplements\/\" id=\"image-menu-id-widget-1-2-0\" class=\"homepromolink\" target=\"_self\" style=\"max-width:530px\"><div class=\"image_menu_hover_class\"><\/div><div class=\"kt-intrinsic-container\" style=\"max-width:530px\"><div class=\"kt-intrinsic\" style=\"padding-bottom:50%;\"><img loading=\"lazy\" decoding=\"async\" src=\"https:\/\/www.muscle-madness.co.uk\/store\/wp-content\/uploads\/2024\/08\/Supplements.jpg\"    alt=\"Proteins | BODYBUILDER SUPPLEMENTS\" width=\"530\" height=\"265\" class=\"\"><\/div><\/div><div class=\"image_menu_content\"><div class=\"image_menu_message\"><h5>Shop Now<\/h5><\/div><\/div><\/a><\/div><\/div><\/div><\/div><\/div><\/div><div id=\"pg-1162-2\"  class=\"panel-grid panel-no-style\" ><div id=\"pgc-1162-2-0\"  class=\"panel-grid-cell\" ><div id=\"panel-1162-2-0-0\" class=\"so-panel widget widget_virtue_about_with_image virtue_about_with_image panel-first-child panel-last-child\" data-index=\"4\" ><div class=\"kt-pb-animation kt-pb-slideInRight kt-pb-duration-300 kt-pb-delay-600 panel-widget-style panel-widget-style-for-1162-2-0-0\" ><div class=\"kad_img_upload_widget kt-shape-type-kt-image-shape-standard kt-image-align-center kt-image-widget-widget-2-0-0\"><div class=\"kt-image-contain kt-image-shadow-none kt-image-shape-standard\"><div class=\"kt-image-inner-contain\"><img loading=\"lazy\" decoding=\"async\" width=\"2000\" height=\"600\" src=\"https:\/\/www.muscle-madness.co.uk\/store\/wp-content\/uploads\/2024\/08\/Special-Offers-at-Muscle-Madness.jpg\" class=\"attachment-full size-full\" alt=\"\t\tSpecial Offers at Muscle Madness\t\t\t\t\t\t \t\t\" srcset=\"https:\/\/www.muscle-madness.co.uk\/store\/wp-content\/uploads\/2024\/08\/Special-Offers-at-Muscle-Madness.jpg 2000w, https:\/\/www.muscle-madness.co.uk\/store\/wp-content\/uploads\/2024\/08\/Special-Offers-at-Muscle-Madness-300x90.jpg 300w, https:\/\/www.muscle-madness.co.uk\/store\/wp-content\/uploads\/2024\/08\/Special-Offers-at-Muscle-Madness-1024x307.jpg 1024w, https:\/\/www.muscle-madness.co.uk\/store\/wp-content\/uploads\/2024\/08\/Special-Offers-at-Muscle-Madness-768x230.jpg 768w, https:\/\/www.muscle-madness.co.uk\/store\/wp-content\/uploads\/2024\/08\/Special-Offers-at-Muscle-Madness-1536x461.jpg 1536w\" sizes=\"auto, (max-width: 2000px) 100vw, 2000px\" \/><\/div><\/div><div class=\"virtue_image_widget_caption kadence_image_widget_caption\">\t\t\t\t\t\t\t\t \t\t<\/div><\/div><\/div><\/div><\/div><\/div><\/div>","protected":false},"excerpt":{"rendered":"<p>PLEASE READ ABOUT ALL PRODUCTS BEFORE PURCHASING \u2013 ONLY PURCHASE AND USE THE PRODUCTS ON THIS WEBSITE IF YOU ARE AGED 18 YEARS AND OVER. Our products are not intended to diagnose, treat, cure or prevent any disease or afflictions. &hellip; <a class=\"kt-excerpt-readmore\" href=\"https:\/\/www.muscle-madness.co.uk\/store\/terms-conditions\/\" aria-label=\"Terms &#038; Conditions\">Read More<\/a><\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-1162","page","type-page","status-publish","hentry"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v28.3 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Terms &amp; Conditions - Payment, Delivery, Returns<\/title>\n<meta name=\"description\" content=\"Delivery. All products are sent via Yodel at flat rate of \u00a34.00. Free delivery for purchases over \u00a360.00. Purchases over \u00a3100 via Royal Mail.\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.muscle-madness.co.uk\/store\/terms-conditions\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Terms &amp; Conditions - Payment, Delivery, Returns\" \/>\n<meta property=\"og:description\" content=\"Delivery. All products are sent via Yodel at flat rate of \u00a34.00. Free delivery for purchases over \u00a360.00. 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